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Gmail: pksneakersvip@gmail.com - whatsapp/wechat:+8617162393921
Payment Method F.A.Q.’s Contact Us

Shipping & Returns

Shipping
*Can I ship my order to someone else or a different address?
Yes, orders can be shipped to a different shipping address rather than your billing address. You'll have the option to enter a new shipping address during checkout.
*How long will my order take to arrive?
We will do our best to process your orders within two business day. Normally, the time of delivery is not the same of different countries.
Below is reference delivery time:
EMS: In 7-15 business days.
The usual delivery time is 5-15 days.
*How do I know if my order ships out or not?
You'll receive an email confirmation with the tracking number once we sen out your package.
*How do I track my order?
We will inform you a tracking number and the related website for you to check the status of your package.

Return Policy

If you are not satisfied with your order for any reasons, please contact our customer service first.
We will offer you a proper solution or give you the return address then. Refunds will only be issued to the same account which you used to pay the order.
All non-seller’s mistake for refund, customers will need to pay the freight back and forth. 

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